Client Stories

We’re there through emergency
clean-outs, decades of sensitive data
& more.

Behind every pickup is a business trying to move forward. These are some of the real stories behind TechBack’s Accessible Recycling model: secure removals, responsive pick-ups and responsible electronics recycling built around the people using it.

Whatever the situation or the organization, the goal is always the same: collect their technology securely, responsibly and without creating another operational nightmare.

Here are a few of the organizations that trusted TechBack to make their life easier.

A fresh start for
Syracuse's Longstanding
Community Institution

Like many organizations that have served the Syracuse community for decades, Christopher Community had accumulated years of aging technology across offices, storage areas and workspaces.

As part of a major organizational transition and office downsizing effort, the organization needed a responsible way to clear space while protecting the data of both their organization and the community they serve.

TechBack coordinated the large-volume removal and responsible recycling of close to one ton of obsolete electronics and equipment, helping clear space for what comes next while ensuring nothing was sent to landfill. Through our GiveBack program, the pickup also resulted in more than 110 trees being planted in return.

And most importantly, our secure ITAD process ensured data-bearing devices connected to thousands of residents, tenants and organizational records were professionally sanitized and destroyed in accordance with TechBack's secure chain-of-custody protocols.

Because Accessible Recycling it designed to make transitions easier.

High-Stakes meant
Rapid Response
for a Global Medical
Manufacturer

Ahead of an important corporate visit, global manufacturing company Novanta unexpectedly needed a significant volume of both medical and manufacturing electronics and equipment removed from its facility on an accelerated timeline, including sensitive data-bearing devices requiring HIPAA-compliant destruction.

Within hours, TechBack coordinated a rapid-response pickup involving multiple pallets, gaylords and large-scale electronics removal, helping the facility prepare quickly without disrupting ongoing operations.

Because when businesses are under pressure, waiting weeks for responsible recycling simply isn't an option. They looked great for their global presentation and the planet looks better because of it.

Securely Clearing
Two Decades of Legal Technology in Two Hours

After decades of accumulated technology, Karp Law Firm had dedicated an entire conference room to storing obsolete computers, electronics and legacy equipment containing years of sensitive legal and business information.

In under two hours, TechBack coordinated the secure removal and responsible recycling of over 2,100 lbs of equiptment, helping the firm reclaim valuable workspace without disrupting day-to-day operations.

Through TechBack's secure ITAD process, data-bearing devices connected to decades of legal records and confidential client information were professionally sanitized and destroyed through secure chain-of-custody handling.

Today, they no longer need to sacrifice valuable office space to securely storing obsolete technology, with a free and secure recycling and data destruction partner on call.